Wholesale Program
NATIONAL CHAIN STORES &
CORPORATE CLIENTS
We can supply unique products to your company and your
customers specifically tailored to your companies’
requirements.
Call us and ask for our Corporate Relationship Manager
for more information.
NON PROFIT, EDUCATIONAL, CHARITABLE & RELIGIOUS
ORGANIZATIONS
We have special services for your respective organizations.
Kindly call us for more information.
RETAIL STORES, BOUTIQUES & SOLE PROPRIETORSHIPS
To open your wholesale account we need a copy of your
Re-Sale certificate (State Issued for sales tax exemption)
and your FEIN (Issued by the IRS) which will have your
Business name and address.
You can fax these to 847-454-0538 or for faster service fill
out the contact form with your information. Please note that
we will still need your forms to be faxed to us even if you
fill out our on-line form as the on-line form is just to
speed up the process.
Once we receive your information we will contact you.
BASIC FAQs FOR RETAILERS, BOUTIQUES & SOLE PROPRIETORS
Is there a minimum order
requirement?
Yes. The minimum order requirement is $100.00 if your
order is below $100.00 than there will be a $5.00 surcharge
added to your order.
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Do we pay for shipping
and handling?
Yes. Shipping and handling charges are applied to all
orders. We ship Via FEDEX Ground and depending on how far
you are from Illinois it will take between 2-6 days to
receive your order.
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How soon do you ship
after I place my order?
All orders are shipped within 24-72 Hours depending on
time the order is received and Product availability
excluding weekends and holidays.
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What is your return
policy?
You have 7 days from the time you receive your shipment
to call us and request a RMA for products being
returned.Shipping charges will not be refunded. If you ship
any products back without a RMA number the shipment will be
refused.
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What if the items come
damaged?
Make sure when you receive your order and you see any
external damage to the shipping box than open it immediately
and call us within 24 hours so that we can file a claim with
the carrier. Do not throw away any contents including any
items used to pack your box as the carrier representative
might visit you to inspect the box.
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Do you offer a drop-ship
program?
No. Currently we do not offer any drop-shipping services.
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What if we receive a
wrong item?
We're just like you and sure we make the occasional
mistake. If so, we admit it, apologize, and immediately fix
it as soon as you notify us. Being less than honest about it
is obvious to you and always disrespectful. And yes, we pay
for any collateral shipping costs that occur if we are in
error. No sense losing our self respect and your trust over
a few dollars. Understandably you will be upset, but be
civil about informing us. It goes a long way facilitating
the fix. The person you are emailing or calling did not make
the mistake but is here to fix any that were made.
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What are my payment
options?
We accept all major US issued credit cards and Money
orders. We will in certain circumstances ship COD to certain
states but you will incur a COD fee from the carrier in
addition to shipping and handling charges.
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Are the items shown on
your Website the only ones you carry?
No. We have a huge collection of items not featured
on-line and we strive to do our best to feature them when we
have sufficient quantities to fulfill wholesale orders.
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Do you have a showroom
we can visit?
No. We do not have a showroom but you can call us in
advance and make an appointment with one of our sales
Representative and they will give you the Day and time you
can visit our warehouse so that we can offer you a more
personalized service.
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NOTE: We are proud of the level of quality our producers
and artisans uphold. However, all of our items are handmade,
and unique variations from the item pictured occasionally
occur. We ask that our customers keep in mind the unique
nature of their purchases when evaluating a product for a
return or exchange; for example, variations in color and
pattern are not valid reasons for returns.
Please also bear in mind that One of a kind products are
not available in multiple quantities.
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